Frequently Asked Questions
General Questions
Seymour Sign and Print offers a comprehensive design service. You may wish to supply your own designs, however you may wish to check with your representative what the requirements for your artwork are.
If you already have a logo it would be beneficial if you could supply this, any artwork, or images that are either not supplied or are not the correct format may be liable to additional charges to cover the re-generation of the artwork.
Seymour Sign and Print will come and visit the site and conduct a thorough site survey. This is to enable us to see what requirements need to be made, gather accurate measurements and obtain a full design brief.
We will put together some initial designs free of charge. These designs are to enable you to see what design options are available within your budget. Upon deciding on an initial design, our designers will then be able to continue with that design, through to a final design.
Due to the nature of our industry Seymour Sign and Print does not offer any refunds on printed material, cut vinyl, or ordered materials. Nor do we refund any design charges, once the design process has commenced.
It is imperative that upon payment of your deposit you ensure you have read our terms and conditions, and are happy with the quotation, and products you are receiving.
Seymour Sign and Print will ask for a non refundable deposit is made on some orders, with the remainder of the balance due on completion, or prior to installation. For small value orders Seymour Sign and Print may ask that Full payment is made at the time of ordering.
Seymour Sign and Print accept Cash, Electronic Transfers, and most Credit or Debit Cards.
From Early 2012, Seymour Sign & Print will accept credit card payments over the internet.
Trade and regular customers may apply for a credit account, of which payment terms are agreed, and any late payment will be liable for interest.
Signage & Vehicle Questions
Because there are a variety of ways to produce signs and vehicle graphics, we are unable to issue a quotation without accurate details.
Seymour Sign and Print will undertake a site survey, obtain a full design brief and your budget, from this we will generate a series of initial designs that meet your budget, each accompanied with their own quotation.
This enables us to offer a variety of products and services, at competitive prices. No two signs are the same, and we cannot estimate labour and material costs without knowing what is involved.
Much similar to how a builder cannot quote to build a house without first seeing the architects plans.